Privacy Policy
At Laraku, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
We may collect the following information:
Information You Provide
Full name
Email address
Billing and shipping address
Phone number
Payment information (processed securely through trusted payment providers)
Information submitted through customer support inquiries
Automatically Collected Information
IP address
Browser and device information
Pages visited and browsing activity
Referring website
Cookies and similar technologies
How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Improve website performance and user experience
Detect fraud and enhance security
Send marketing communications (only if you opt in)
Sharing of Information
We do not sell your personal information.
We may share information with trusted third parties only when necessary for business operations, including:
Payment processors
Shipping carriers
Shopify and website service providers
Analytics and marketing service providers
These parties are required to protect your information and use it only for legitimate business purposes.
Shopify
Our store is hosted by Shopify. Shopify may collect and process certain information necessary to provide secure checkout, payment processing, and website functionality.
For more information, please visit Shopify's Privacy Policy.
Cookies
Our website uses cookies and similar technologies to:
Improve website functionality
Analyze website traffic
Personalize user experience
Support marketing and advertising efforts
You may disable cookies through your browser settings; however, some website features may not function properly.
Our website may use cookies and similar technologies from:
Shopify (essential website functionality)
Google Analytics
Google Ads
Google Merchant Center
Meta (Facebook & Instagram Pixel)
Klaviyo (email marketing)
These technologies help us analyze website performance, measure advertising effectiveness, personalize content, and improve your shopping experience.
We implement appropriate administrative, technical, and physical safeguards to protect your information.
While we strive to protect your personal data, no method of transmission over the internet is completely secure.
Data Retention
We retain personal information only as long as necessary to:
Fulfill orders
Comply with legal obligations
Resolve disputes
Enforce our policies
Your Rights
If you are located in Australia or other regions with applicable privacy laws, you may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of personal information where legally applicable
Withdraw marketing consent at any time
To exercise any of these rights, please contact us using the details below.
Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
About Us
Laraku is operated from Belgium and proudly serves customers across Australia.
Contact Information
E-mail Address:
support@laraku.com
Phone Number:
+61 2 8317 3575
Store Name:
Laraku
Warehouse Address:
58A Clarke St, Newtown VIC 3220, Australia
Business Name & Address:
Laraku
Boulevrd d'avroy 67, 4000 Liége Belgium
Customer Service Hours
Monday to Friday: 9:00 AM – 6:00 PM
Saturday to Sunday: 10:00 AM – 4:00 PM
About Laraku
Laraku is operated from Belgium and exclusively serves customers across Australia.