Get in touch

We'd Love to Hear From You!

If you have any questions about your order, shipping, returns, sizing, or our products, our customer support team is here to help.

Contact Information

Email:

support@laraku.com

Phone:

+61 2 8317 3575

Warehouse Address:

58A Clarke St, Newtown VIC 3220, Australia

Registered Business Address:

Laraku
Boulevrd d'avroy 67, 4000 Liége Belgium

Customer Support Hours

Our customer service is available:

Monday – Friday: 9:00 AM – 6:00 PM (GMT)

Saturday – Sunday: 10:00 AM – 4:00 PM (GMT)

We aim to respond to all enquiries within 24 hours on business days.

What Can We Help You With?

Our team can assist you with:

Order status and tracking
Shipping information
Returns and refunds
Product recommendations
Payment questions
General enquiries

Frequently Asked Questions

Before contacting us, you may find your answer in our FAQs page, where we cover:

Shipping times
Returns & Refunds
Order Tracking
Payments
Product Information

Business Information

Laraku is operated from Belgium and exclusively serves customers across Australia.